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Frequently asked questions

Do you sell to both residential and commercial customers?

Yes, we cater to both residential and commercial customers, ensuring that our products and services meet the diverse needs of our clients in both sectors. Our commitment is to provide high-quality solutions that address the unique requirements of individuals and businesses alike, offering a wide range of options to accommodate various customer preferences and applications. Whether you’re a homeowner or a business owner, we have you covered with our products and services.

How can I place an order for landscaping materials?

You can place an order for landscaping materials through multiple convenient methods. Feel free to give us a call, send us a text, or email us your order details, and our friendly customer service team will assist you promptly. If you prefer a more personalized experience, you’re also welcome to visit us in person at our location to discuss your landscaping needs and place your order directly with our knowledgeable staff.

What is the minimum order quantity for your products?

There is no minimum order quantity for our products. We are happy to serve our customers with flexible options, allowing you to order as much or as little as you need to meet your specific requirements.

Do you offer delivery services for the landscaping materials?

Yes, we do offer delivery services for our landscaping materials. Our goal is to provide you with a hassle-free experience, and our efficient delivery service ensures that your landscaping materials are brought directly to your location for your convenience

What is the estimated delivery time for my order?

The estimated delivery time for your order is usually the next day, and sometimes even the same day, depending on your location and the specific products you’ve ordered. We prioritize a swift and efficient delivery process to ensure your landscaping materials are in your hands as soon as possible, helping you get started on your projects without unnecessary delays. Our goal is to meet your scheduling needs while providing timely service.

Is there a minimum order requirement for delivery?

No, there is no minimum order requirement for delivery. We believe in providing flexibility to our customers, whether you need a small quantity of landscaping materials or a larger supply. Our goal is to accommodate your needs and offer convenient delivery services without imposing any minimum order restrictions.

Do you have a physical store where I can visit and purchase materials?

Yes, we have a physical store that you can visit to purchase materials. You can find us at 21210 W State Hwy 71, Spicewood, TX 78669. Our knowledgeable staff is on hand to assist you with your landscaping material needs and provide a seamless in-person shopping experience.

Can I request samples of your landscaping materials?

Yes, you can certainly request samples of our landscaping materials. We understand that seeing and feeling the materials in person is essential in making an informed decision for your landscaping project. Just get in touch with our customer service team, and they will be happy to assist you in obtaining the samples you need to make the right choice for your project.

Are your products sourced sustainably?

Yes, our products are sourced sustainably. We prioritize environmental responsibility in our sourcing and supply chain practices, ensuring that our landscaping materials are obtained from reputable and eco-conscious sources. We are committed to promoting sustainability and eco-friendly practices in all aspects of our business to provide our customers with environmentally responsible choices.

Can you provide recommendations on the best materials for a specific landscaping project?

Yes, we can provide recommendations on the best materials for your specific landscaping project. Our dedicated site manager is well-equipped to offer expert guidance and insights tailored to your unique project needs. Simply reach out to our site manager, and they will work closely with you to determine the most suitable materials to achieve your desired landscaping goals, ensuring your project’s success.

What are your accepted payment methods?

We accept multiple payment methods to provide flexibility for our customers. You can make payments using cash, credit cards, or checks, making it convenient for you to choose the option that suits your preference and needs.

Do you offer credit terms for frequent customers?

Yes, we do offer credit terms for our frequent customers. We value long-term relationships with our clients and provide credit terms to established customers who regularly purchase our products. If you’re a frequent customer, please reach out to our sales or customer service team to discuss credit terms and explore how we can facilitate your continued business with us.

Can I return or exchange landscaping materials if they don't meet my requirements?

We apologize, but once materials leave our yard, we do not offer returns or exchanges. To ensure your satisfaction, we recommend thoroughly inspecting the materials before they leave our premises and confirming that they meet your requirements. Our goal is to provide high-quality materials and service from the moment of purchase, and we appreciate your understanding of our return and exchange policy.

Address

River Hills Constructions LTD

21210 W State Hwy 71

Spicewood, TX 78669

United States