Privacy Policy
Effective Date: June 2, 2026
RHC Landscape Supply respects your privacy and is committed to protecting the personal information you provide when using our website, contacting our team, or using our services.
1. Information We Collect
We may collect the following personal information:
- Name
- Phone number
- Email address
- Service address or delivery location
- Any information submitted through our website, by phone, text message, or email
We also collect basic website usage data such as browser type, IP address, and pages visited to improve site performance.
2. How We Use Your Information
We use collected information to:
- Respond to inquiries and provide quotes
- Process and fulfill orders for landscaping materials
- Coordinate pickup and delivery services
- Provide customer support
- Send service-related communications (including SMS/text messages when consent is provided)
- Improve our website and services
3. SMS / Text Messaging Policy (IMPORTANT)
By providing your phone number to RHC Landscape Supply, you consent to receive text messages from us related to your inquiry, order, or service requests.
These messages may include:
- Quote follow-ups
- Order updates
- Delivery coordination
- Appointment or service scheduling
- Customer support communication
Message frequency varies depending on customer interaction.
Message and data rates may apply depending on your mobile carrier.
You may opt out at any time by replying:
- STOP to cancel SMS messages
- HELP for assistance
After opting out, you may still receive non-marketing transactional communications if required to complete an existing order or service.
4. SMS Consent & Opt-In Disclosure
SMS consent is obtained through one or more of the following methods:
- Website contact or quote request forms
- Phone or in-person communication where consent is provided verbally
- Direct customer inquiry or order submission
By initiating contact with RHC Landscape Supply and providing your phone number, you acknowledge and agree to receive SMS communications related to your request.
SMS consent is not shared with third parties or affiliates for marketing purposes.
5. How We Share Information
We do not sell or rent your personal information.
We may share information only with trusted service providers necessary to operate our business, such as:
- Delivery partners
- Payment processors (if applicable)
- Communication platforms used to send SMS or emails
These partners are required to keep your information confidential.
6. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.
7. Your Rights
You may:
- Request access to your personal data
- Request correction or deletion of your information
- Opt out of SMS or email communications at any time
8. Data Retention
We retain customer information only as long as necessary to:
- Provide services
- Maintain business records
- Comply with legal obligations
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
11. Contact Information
If you have questions about this Privacy Policy, you can contact us:
RHC Landscape Supply
Phone: +1-(512) 953-8498
Email: rhc21210@gmail.com